Refund and Cancellation Policy

Monthly services (Brand Protection)

• You can cancel at any time before your next billing date. Cancelling stops future charges and takes effect at the end of the month you have already paid for.
• Fees paid for a month are not refundable, including partial months, because setup and management work begins immediately.
• Google ad spend is not part of our fee. It is charged by Google to your own account.

One-time services (Operator Audit, Consulting Call, Brand Protection Launch setup)

• Before we start work (before you grant access or book your call) you can request a full refund by emailing ops@shopiator.com.
• Once work has started, fees are not refundable.
• If we do not deliver what the package page describes, tell us and we will fix it or refund the part not delivered.

Digital products (GMC Fix Guide)

• Digital products give instant access and are not refundable once access is delivered.
• If you cannot access your purchase, email us and we will fix that or refund you.

Problems with a charge

Please email ops@shopiator.com before contacting your bank so we can resolve it quickly. Full details are in our Terms of Service. This policy does not limit any rights you have under applicable law.